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Shipping And Handling Basic Information
(please see T&C's section for full details)

UK Delivery Options:

Sale Items do not receive FREE postage. A supplement postage charge (£3 - £8) will be added at Cart section.

1-2 days Mainland UK (Courier) £5.50 - Mainland UK only, excludes Scottish Highlands*, 1-2 working days delivery, orders received after 12pm on Friday's will be dispatched on Tuesday for Wednesday delivery.

3-5 days Mainland UK (Courier/Post Office) £FREE - Mainland UK only, excludes Scottish Highlands*, 3-5 working days delivery, Orders received after 12pm on Friday's will be dispatched on Tuesday by Courier or Post Office depending on item size and weight.

(*Scottish Highlands Excluded postcodes: AB37-38, 41-45, 51-56 FK19-21 IV1-28, 30-37, 40, 52-54, 63 KW1-3, 5-14 PA21-40 PH15-26, 30-41, 49, 50 HS1-9 IV41-49, 51, 55-56 KA27-28 KW15-17 PA20, 40-49, 60-78 PH42-44 ZE1-3. Please choose postage option below.)

3-5 days Islands & Highlands (Non Mainland) £7.50 - All areas of the UK other than Mainland, 3-5 working days delivery, Orders received after 12pm on Friday's will be dispatched on Tuesday by Courier or Post Office depending on item size and weight.

Worldwide Delivery Options:

5-10 days Europe (EU) £15.00 - All EU Countries, 5-10 working days delivery, Orders received after 12pm on Friday's will be dispatched on Tuesday by Courier or Post Office depending on item size and weight.

5-20 days USA/Canada £25.00 - USA and Canada, 5-20 working days delivery, Orders received after 12pm on Friday's will be dispatched on Tuesday by Courier or Post Office depending on item size and weight.

5-20 days Japan/Australia £25.00 - Japan and Australia, 5-20 working days delivery, Orders received after 12pm on Friday's will be dispatched on Tuesday by Courier or Post Office depending on item size and weight.

Shipping charges may vary if multiple items are ordered.

Due to the nature of our business, stock availability cannot be guaranteed. If your goods are in stock the order will be shipped in order to reach you within *5 working days.
(*deliveries to Islands, Highlands, N. Ireland & Rest of Europe may take between 5-10 days. United States of America, Canada and Japan may take between 5-20 days.)

For Courier deliveries, (Mainland UK only) providing you placed your order before 12.00 midday, will ship the same day and usually arrive next day (excluding Weekends and Bank Holidays) although we DO NOT guarantee this. (Please note bad weather conditions can delay deliveries!)

Orders must be signed for so please make sure there will be someone available at your delivery address. Orders received after 12pm will be processed on the next working day, (A working day is any day other than the weekend and Monday's (we are closed!) and bank or other public holidays.)

So long as all stock items are available. Orders placed after 12pm on Friday's or over weekends & Monday's (our closed day, inc. Bank/public Holiday's) will be processed and dispatched on the next working day.

PLEASE NOTE: COURIER ORDERS PLACED AFTER 12PM ON FRIDAY'S, WILL NOT BE DISPATCHED UNTIL THE FOLLOWING TUESDAY FOR DELIVERY ON WEDNESDAY

PLEASE NOTE FOR UK DELIVERIES: If you haven't received your goods within 1-2 working days due to no one being in to sign for them (you may be carded by the courier or postman), then please contact us straight away as the goods may be sent back to us. If this happens you will incur a charge of £10 to re-send the goods or if at this point you would prefer a refund, this will be granted minus your original postage payment plus an extra £10.
If you fail to take delivery because you have cancelled your order, we shall refund or re-credit you within 30 days for any sum that has been paid by you or debited from your credit card for the goods, less any expenses incurred for failed delivery.
Every effort will be made to deliver the goods as soon as possible after your order has been accepted. However, we will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery. In this case, we will inform you as soon as possible. Please also note that our couriers will not leave a parcel with neighbours unless specified by the customer.

FREE DELIVERY: Any goods sent out by FREE delivery can still be refunded or exchanged (within our standard terms) but a set charge of £10 will be deducted / requested for any refunded or exchanged goods.

Upon receipt of your order you will be asked to sign for the goods received in good condition. If you are unable to check the contents of the package at that moment in time please sign for the parcel as "UNCHECKED". Failure to do so may affect any warranty claims that you make thereafter.



Shipping chart
>
  UK (mainland only) UK (mainland only) UK (Islands & Highlands) Europe (EU) USA/Canada Japan/Australia
  (Courier) (Courier/Post office) (Courier/Post office) (Courier 5-10) (Courier 5-20) (Courier 5-20)
ITEM 1-2 day delivery 3-5 day delivery 3-5 day delivery  
Decks £5.50 FREE £7.50 £15.00 £25.00 £25.00
Trucks £5.50 FREE £7.50 £15.00 £25.00 £25.00
Wheels £4.50 FREE £3.50 £6.00 £10.00 £10.00
Completes £6.50 FREE £7.50 £20.00 £30.00 £40.00
Shoes £5.50 FREE £7.50 £15.00 £25.00 £25.00
Dvds £4.50 FREE £3.50 £6.00 £10.00 £10.00
Goggles £4.50 FREE £3.50 £6.00 £10.00 £10.00
Jacket £6.50 FREE £15.00 £15.00 £35.00 £45.00
Pants £6.50 FREE £15.00 £15.00 £35.00 £45.00
Luggage £10.00 FREE £20.00 £20.00 £55.00 £70.00
Boots £6.50 FREE £15.00 £15.00 £35.00 £45.00
Bindings £6.50 FREE £15.00 £15.00 £35.00 £45.00
Snowboard/Skis/
Scooters
£10.00 FREE £20.00 £20.00 £55.00 £70.00